- Anxiety and panic
- Relationship skills
- Self esteem work
About Shagufta
Shay uses clear, practical steps to help people feel safer in their everyday life. Sessions aim to identify unhelpful patterns, improve communication, and develop coping skills that fit real routines. She also supports people facing separation, control issues, impulsivity, and problems linked to body image or money worries.
Her work draws on attachment-based ideas to repair trust and closeness, and on cognitive behavioural methods to change stressful thoughts and behaviours. She also integrates techniques from dialectical behaviour therapy and emotionally-focused therapy to help with strong emotions and relationship patterns. The counsellor adapts the approach to each person rather than using a single fixed model.
Shay describes therapy as a partnership. She listens without judgement and encourages practical experiments between sessions. Many clients come wanting clearer boundaries, better communication, or relief from panic and persistent worry.
People who book will find straightforward conversation and concrete tools to practise at home. The aim is steady progress: small changes that build stronger confidence and healthier relationships over time.
Areas of expertise
Primary focus
Additional focus areas
Therapeutic approaches
Experience
21+ years
Credentials
ACA · Australia
Languages
English
How these approaches translate to online counselling
Attachment-based work focuses on patterns of closeness and trust. Online sessions can be used to notice how you connect with others and practise new ways of relating in conversation. Cognitive behavioural therapy helps identify stressful thoughts and test different behaviours; it often uses clear exercises and homework that suit an online format where notes and exercises can be shared or reviewed between meetings.Finding the right approach is part of the process. The counsellor works collaboratively to choose methods that match your goals, personal style and day-to-day life. Together you will try approaches and adjust them if something does not fit.
The biography does not list specific session formats, so please confirm available options before booking. Many people favour online sessions because they can fit more easily around work, childcare and travel. Online work can make short check-ins, guided skill practice, and follow-up conversations easier to schedule, helping therapy become a practical part of everyday life rather than a disruption.
Frequently asked questions
What concerns does Shay commonly help with?
She works with stress, anxiety, relationship strain, trauma and abuse, grief and self esteem. Additional focus areas include narcissism, panic attacks, mood difficulties and multicultural concerns.
What is her general approach in sessions?
Shay blends attachment-based work, client-centred listening and practical cognitive behavioural tools. Sessions emphasise understanding patterns and trying small behavioural experiments between meetings.
How long has she practised?
She has 21 years of professional experience working with people on anxiety, relationship issues and trauma-related concerns.
What credentials and location are listed?
She is listed as an ACA counsellor and works from Australia.
Which languages are supported and can international clients join?
Sessions are offered in English. International clients are not currently accepted.
What session formats are available?
The original biography does not specify session formats; please confirm current session options before booking.
How does cost and billing work?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with Shay?
Select the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.
Before you get in touch
Therapists listed here offer talking therapy online. A profile is not a diagnosis of you or of anyone in your life, and no therapist can promise how a relationship will turn out.
If you are in danger, or someone is hurting or threatening you, contact emergency services or a domestic-abuse helpline. The numbers are at the foot of this page.